Delete your account

You can delete your Sare account and its data at any time, from inside the app. It takes a few seconds and can’t be undone.

In the app

1. Open Sare and tap the round Profile button at the top right of Today.
2. Scroll to Privacy & data and tap Delete account.
3. If you want a copy first, tap Export my data first. Then tap Delete my account.

You need an internet connection. If something goes wrong, Sare tells you that nothing was deleted, and you can try again.

What is deleted

• On our servers: your account and sign-in methods (Apple, Google or email), your profile and settings, and every record: pregnancies, vitamins and meds, water, weight, blood pressure, tool sessions, check-ins, appointments and questions, notes, moments, care team, reminder settings, your “Where did you hear about us?” answer and your subscription status.
• At RevenueCat, our subscription service: your customer record. This is deleted first.
• On this phone: your memories (bump photos, ultrasounds, moment photos), Sare’s other files, scheduled reminders and changes waiting to sync. You’re then signed out.

What is not deleted

• Copies you made: photos in the “Sare” album in Photos, exports you saved, keepsakes you shared and iPhone backups. Delete them yourself if you want them gone.
• Sare on your other devices: if you’re signed in on another phone, its photos stay there until you delete the app on it.
• Apple’s records of your App Store purchases, which Apple keeps under its own policy.
• Records we must keep: purchase and payout records needed for accounting and creator revenue shares, kept without your name, email or account. [TO CONFIRM: retention period]
• Backups: our hosting provider’s database backups are overwritten within [TO CONFIRM: e.g. 7 days].

If you no longer have the app

If your account was backed up with an email, Apple or Google, email us and we’ll delete it for you:

1. Write to contact.sareapp@gmail.com from the email address linked to your Sare account. If you used Sign in with Apple with Hide My Email, write from the address Apple forwards to.
2. Use the subject line Delete my Sare account.
3. We may ask you to confirm. We delete the account and its data within 30 days and reply to confirm.

If you never backed up your account, it isn’t linked to any email, so we can’t find it to delete it on request. Its data on our servers is deleted automatically after 180 days without use. [TO CONFIRM: this clean-up rule] Its photos were only ever on your phone.

Delete only some data

• Health data only: Profile › Privacy & data › Health data › Withdraw consent, then Delete my health data from the server. Your account and subscription stay.
• A single record or photo: delete it where it is in the app.

Questions? contact.sareapp@gmail.com · Privacy Policy